User Access & Licensing
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Troubleshooting licensing and activation
Troubleshooting licensing and activationFrequently Asked QuestionsHow do I manage user licenses?How to manage Named U...
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Troubleshooting users being unable to logon
Troubleshooting users being unable to logonNo license available. There are either insufficient named user licenses av...
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How to check which license key is being used
How to check which license key is being usedEach SquaredUp DS instance should have only oneSquaredUp DS license key i...
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"License already activated" or "Maximum activations reached"
"License already activated" or "Maximum activations reached"SymptomsWhen activating SquaredUp DS you see:"License alr...
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I've received a license expiry notification
I've received a license expiry notificationIf you've received a notification in SquaredUp DS that your license is abo...
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An error occurred: The key provided is invalid. Activation keys must consist of at least 5 groups of letters and digits
An error occurred: The key provided is invalid. Activation keys must consist of at least 5 groups of letters and digi...
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This key has expired
This key has expiredSymptomsWhen activating SquaredUp DS you see the following message:"This key has expired"Procedur...
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The activation key you have entered is incompatible with this version of SquaredUp DS
The activation key you have entered is incompatible with this version of SquaredUp DSSymptomsWhen activating SquaredU...
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SquaredUp cannot start due to an error
SquaredUp cannot start due to an errorSquaredUp cannot start due to an error.Startup failed for 'Extension packs'.In ...
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HTTP Error 500 - The file {filename} has not been pre-compiled, and cannot be requested
HTTP Error 500 - The file {filename} has not been pre-compiled, and cannot be requestedSymptomsUsers see a black scre...
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"You do not have access to all of the tenants currently selected" or "Tenant ID could not be resolved"
"You do not have access to all of the tenants currently selected" or "Tenant ID could not be resolved"In a multi-tena...