Open Access - "No entities found"

Symptoms

One or more tiles on an Open Access page show these errors:

"No resources matched the specified scope."

"No entities found."

"The subscription was not found in the list of available subscriptions."

"There are no Azure subscriptions available: Check the Access Control (IAM) role and scope for the subscriptions you intend to access."

Overview

As no user is logged in when Open Access dashboards are being used, the SquaredUp Enterprise Application (service principal) is used.

Procedure

Open Access dashboards will only show resources, resource groups or subscriptions for which the SquaredUp Enterprise Application has at least the role of Reader.

To allow resources to show on Open Access dashboards you need to give the SquaredUp Enterprise Application Reader access to the resource, resource group or subscription.

This is described in Sharing Dashboards with anyone - Open Access

For more help see Troubleshooting Open Access (v4) or Troubleshooting Open Access (v5)